A book for I/DD Providers to help with DSP Recruiting, Retention & Culture

This practical guide shows you how to get off the DSP Hamster Wheel® cycle with actions you can take immediately

Heart, Hope & Honesty

Heart, Hope & Honesty

Limited First Edition

This book serves as a practical and positive guide that shows you how to thrive despite the DSP Workforce Crisis. “Heart, Hope & Honesty” doesn’t reference abstract studies or bore you with statistics. It features inspiring stories, highlights real results from your peers, and offers step-by-step actions you can take immediately. Order the hard cover or eBook today! An audio version is available from Google Play.

What You’ll Learn

  • Attract the ideal Direct Support Professional every time
  • Onboard new DSPs so they are excited to part of your organization
  • Create a culture that they never want to leave

No Boring Statistics

The book doesn’t reference abstract studies or bore you with statistics. It shares:

  • Inspiring stories
  • Highlights real results from your peers
  • Offers step-by-step actions you can take immediately

You’ll Be Able To

When you are finished reading Heart, Hope and Honesty you will confidently be able to:

  • Leverage your existing resources
  • Spend less money
  • And be able to serve more people

Order your hardcover, eBook, or hardcover-eBook bundle today:

  • The limited first edition hardcover book (234 pages of content), signed by Craig & Scott if you select that option
  • Free shipping for the hardcover (Continental U. S. only)
  • The eBook includes options for iPhone or Kindle
  • Bundle both for even greater savings
  • Hardcover books NOW shipping!
  • Order the AUDIO version from Google Play

What others are saying:

They've cracked the code...

“Craig and Scott have cracked the code. They do it through a masterful use of storytelling, teaching and sharing real world results. There are no magic answers, but ‘Heart, Hope & Honesty’ shows you a smart, new path to recruit, retain and build a culture that will transform your organization and the lives of those you support!”

— John Dickerson, CEO Quillo (spent 42 years with The Arc)

It's just spot on.

“Provider friends, please order the book today!

I read it cover-to-cover and it’s just spot on.”

— James W. Steele, Executive Director, Ohio Valley Residential Services

Every provider needs a copy of this book

“I’m a strong proponent of your book. When I first read it, I just felt that every provider needs a copy of this book. Having done consulting across the country with providers in multiple states, every single provider I thought of I wanted them to have a copy of this book because I know it’s going to help them.

“There are so many books out there that sound great, they are very inspirational, they’re ‘rah rah,’ but your book has it all. It has that inspiration but it’s got that very specific advice where people can back and do something different in their agencies tomorrow that actually makes a difference and improve things.”

— Laura Brackin, Ph. D., President and CEO at Brackin & Associates, LLC

I gained years of experience from reading the book

“Awesome book. I finished ‘Heart, Hope & Honesty’ last night and I feel like I gained years of experience from reading your book. No other resource I’ve found has so succinctly captured the challenges and experiences DSPs face daily. This will become required reading for all new Quillo employees!”

— Mark Cline, Chief Marketing & Sales Officer, Quillo

There's nothing like this out there.

“I loved the book. The stories about DSPs and people we support are great and there’s nothing like this out there. You have provided legitimacy to an aspect of our field that has been so overlooked, so thank you, thank you.

— Anna Jeffries, Public Information Officer, Licking County Board of DD

Amazing book with amazing information!

Amazing book with amazing information! As an HR professional, I have been preaching the importance of forming relationships with employees for years. Your book put so many of my own thoughts and personal philosophies into words I can’t even begin to tell you its impact on me! Our CEO read the book on my recommendation and asked me to order it for our HR Intern.

“I certainly feel like I’ve come home in my current role (been with Covey for about 8 months) and am so thankful to have come across Heart, Hope and Honesty—it’s made me feel validated and challenged in thought at the same time.

— Carrie Lemke, HR Generalist, Covey

Heart, Hope & Honesty – Limited First Edition Hardcover Only

This book serves as a practical and positive guide that shows you how to get off the DSP Hamster Wheel of Recruiting, Hiring, & Turnover. "Heart, Hope & Honesty" doesn't reference abstract studies or bore you with statistics. It features inspiring stories, highlights real results from your peers, and offers step-by-step actions you can take immediately. Order now for:
  • 6 x 9 hardcover, 234 pages
  • Free shipping (Continental U. S. Only)
  • Hardcover copies are normally mailed within 1-2 business days (you will receive a tracking number when we process the order)
$34.99
Product total
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Heart, Hope & Honesty – Hardcover & eBook Bundle

This book serves as a practical and positive guide that shows you how to get off the DSP Hamster Wheel of Recruiting, Hiring, & Turnover. "Heart, Hope & Honesty" doesn't reference abstract studies or bore you with statistics. It features inspiring stories, highlights real results from your peers, and offers step-by-step actions you can take immediately. Order now for:
  • 6 x 9 hardcover, 234 pages
  • Hardcover books now shipping
  • Free shipping (Continental U. S. Only); copies normally mailed within 1-2 business days (you will receive a tracking number when we process the order)
  • Available in both ePub (iOS) and mobi (Kindle) versions
  • We will send a time-limited download link by the next business day (or sooner) after payment is processed
  • The link we send will include instructions if you need assistance installing on your device
$49.99
Product total
Options total
Grand total

Heart, Hope & Honesty – eBook Only

This book serves as a practical and positive guide that shows you how to get off the DSP Hamster Wheel of Recruiting, Hiring, & Turnover. "Heart, Hope & Honesty" doesn't reference abstract studies or bore you with statistics. It features inspiring stories, highlights real results from your peers, and offers step-by-step actions you can take immediately.
  • Available in both ePub (iOS) and mobi (Kindle) versions
  • We will send a time-limited download link by the next business day (or sooner) after payment is processed
  • The link we send will include instructions if you need assistance installing on your device
$19.99

Interested in discounted bulk orders?