We Help I/DD Providers Get (and Keep) Amazing Direct Support Professionals
Attract more AND better applicants
Hire amazing DSPs who want to stay
Have an amazing culture and serve more people
Defy the DSP Workforce Crisis and keep your pipeline full with great candidates, eliminate ghosting, and stop burning out your best people.
The DSP Magnet educational program helps end the vicious DSP Hamster Wheel® cycle of recruiting, hiring, and retaining Direct Support Professionals.
How many times have you thought:
We’re competing with McDonald’s. The pay is similar and you HAVE to be responsible for someone’s life.
I’m wasting a lot of time and money training new DSPs who quit in less than 6 months.
Our overtime costs are at an all-time high and our good DSPs are burning out covering extra shifts.
You will continue to struggle with recruiting and retaining DSPs until you get your own DSP Magnet in place.
Get immediate help on getting and keeping amazing DSPs in one of our interactive workshops:
What others say:
I've been inundated by applicants on Indeed.
“The [virtual] workshop was PHENOMENAL! I’ve been doing this for 24 years, and this was the best training I’ve been to. Since changing our job posts based on the workshop, I’ve been inundated by applicants on Indeed.”
Provider turnover from 68.5% to 28%.
“Our provider turnover improved from 68.5% to 28%, retention (defined as 6 months) is 83% for individuals we have recruited. We are also seeing a change in the caliber of the applicants.”
I'm happy, our employees are happy.
“It is truly amazing how much positivity and appreciation can change the cultural dynamics by vocalizing those feelings into words and actions. I’m happy, our employees are happy, and we are excited to have the foundational knowledge to move us in the right direction for 2021.”
— Justin Livingston | CEO | reflektions ltd.
Craig & Scott
- Hosted more than 200 workshops that produced results and delighted attendees
- Webinar and conference speakers for ANCOR, ACCSES, provider associations in over 16 different states, & 17+ county boards of DD
- Father & son team with a personal connection to the I/DD field
- Authors of the new book, Heart, Hope & Honesty, How I/DD Providers Can Attract & Retain Amazing Direct Support Professionals and Thrive Despite the DSP Crisis
Heart, Hope & Honesty
Limited First Edition
This book serves as a practical and positive guide that shows you how to get off the DSP Hamster Wheel of Recruiting, Hiring, & Turnover. “Heart, Hope & Honesty” doesn’t reference abstract studies or bore you with statistics. It features inspiring stories, highlights real results from your peers, and offers step-by-step actions you can take immediately. Pre-order now for: