We Help I/DD Providers Get (and Keep) Amazing Direct Support Professionals

Attract more AND better applicants

Hire amazing DSPs who want to stay

Have an amazing culture and serve more people

Defy the DSP Workforce Crisis and fill open shifts to reduce costs and stress.

Our DSP Magnet® Academy Workshops offer options for providers large or small. They are:

  • Interactive and you get work done in them
  • Designed to give you practical actions you can take in as little as five minutes!
  • Give you access to monthly, live help
  • Keep your pipeline full with great candidates, eliminate ghosting, & stop burning out your best people

DSP Magnet®

The DSP Magnet educational program helps end the vicious DSP Hamster Wheel® cycle of recruiting, hiring, and retaining Direct Support Professionals.

How many times have you thought:

We’re competing with McDonald’s. The pay is similar and you HAVE to be responsible for someone’s life.

I’m wasting a lot of time and money training new DSPs who quit in less than 6 months.

Our overtime costs are at an all-time high and our good DSPs are burning out covering extra shifts.

You will continue to struggle with recruiting and retaining DSPs until you get your own DSP Magnet in place.

Get immediate training to start reducing your open DSP positions quickly in our proven interactive programs:

What others say:


“When I started the workshop, we were about half staffed. now we are fully staffed and hiring extra for a future program.”

— Sarah Akin, Covy, March 2023

90% of people are coming in for their interviews!

“Before we were struggling to get people to show up for interviews. Now I’d say 90% of people are coming in for their interviews!”

— Brandi McGowan, Comfort and Care, May 2022

Helping build a more positive work environment

“The DSP Magnet training is helping build a more positive work environment. If you’re considering participating—DO IT.”

— Ashby Rawstern, Embark Supported Employment, Mar 2023

I've been inundated by applicants on Indeed.

“The [virtual] workshop was PHENOMENAL! I’ve been doing this for 24 years, and this was the best training I’ve been to. Since changing our job posts based on the workshop, I’ve been inundated by applicants on Indeed.”

— Dawn Shannon, June 2020 RCPA workshop attendee

Provider turnover from 68.5% to 28%.

“Our provider turnover improved from 68.5% to 28%, retention (defined as 6 months) is 83% for individuals we have recruited. We are also seeing a change in the caliber of the applicants.”

— Angela Finck, Director of Provider and Transition Supports
Licking County Board of DD

I'm happy, our employees are happy.

“It is truly amazing how much positivity and appreciation can change the cultural dynamics by vocalizing those feelings into words and actions. I’m happy, our employees are happy, and we are excited to have the foundational knowledge to move us in the right direction for 2021.”

— Justin Livingston | CEO | reflektions ltd.

Trusted by:

Craig & Scott

  • Hosted more than 350 workshops that produced results and delighted attendees
  • Webinar and conference speakers for ANCOR, ACCSES, provider associations in over 20 different states, & 18 county boards of DD
  • Father & son team with a personal connection to the I/DD field
  • Authors of the new book, Heart, Hope & Honesty, How I/DD Providers Can Attract & Retain Amazing Direct Support Professionals and Thrive Despite the DSP Crisis
Craig & Scott
Heart, Hope & Honesty

Heart, Hope & Honesty

A book for I/DD Providers to help with DSP Recruiting, Retention & Culture

This book serves as a practical and positive guide that shows you how to thrive despite the DSP Workforce Crisis. “Heart, Hope & Honesty” doesn’t reference abstract studies or bore you with statistics. It features inspiring stories, highlights real results from your peers, and offers step-by-step actions you can take immediately. Order the hardcover or eBook from us today! An audio version is available from Google Play.

Ready to reduce your open positions?

Schedule a time to talk